Using technology to bridge the gap in healthcare

New Delhi, April 8  As the world continues to grapple with the COVID-19 pandemic, Kota-based healthcare startup Aayu is helping Indian patients consult with qualified doctors and to order necessary medicines, irrespective of their geographical limitations.

The startup”s integrated healthcare solution aims to provide services for dependents such as the elderly and people with disabilities whose movement is restricted during the government-imposed lockdown.

“The COVID-19 pandemic is indeed a testing time for the country. The ban on public transport due to lockdown has restricted common people from accessing medical help.

The pandemic has also led to shortage of doctors in the rural areas and small towns, adding to the woes of crores of Indians. Our integrated solution through our two apps – Aayu and Sehat Sathi, is an endeavour to bridge this gap and bring an effective healthcare ecosystem for every citizen of Bharat, on their fingertips” says Shreyans Mehta, Co-founder and CEO of Medcords.

The startup aims at redressing disparity between accessibility to quality healthcare in urban and rural India. It caters its services to more than 20 lakh users – across Rajasthan, Madhya Pradesh, Gujarat, Uttar Pradesh, Bihar, and Chhattisgarh, targeting Tier-III cities and below, including towns and villages with a population of under three lakh.

“Each and every person of the country must have access to the right information, qualified doctors and complete closure to their problem. And that”s what we at Medcords provide”, says Nikhil Baheti, Co-founder of Medcords, while speaking on how the company is extensively focusing on helping to tackle the coronavirus crisis using technology.

How does the app work?

Using ”Aayu”, customers can consult specialist doctors, secure their medical history quickly and order medicines from their nearby medical stores from anywhere across the country. The app also has a built-in comprehensive coronavirus guide for users to clear their myths and check their symptoms. Both the apps are available on Google play store. A person who is not a smartphone user can call 7816811111 to receive consultations from doctors from anywhere in India.

“Our apps – Aayu & Sehat Saathi, have made quality healthcare accessible for everyone, on their fingertips. Our apps and helpline number can be used in Hindi & English, making it easy for Indians to use it”, says Mehta.

Available on Android platform, both Aayu & Sehat Saathi, and helpline number can be used in Hindi & English, making it easy for a wider customer base to use it.

End-to-end solution provided by the MedCords has prompted Kota District Administration to partner with the company to upgrade Kota”s healthcare system.

(Aditi Roy can be contacted at aditi.r@ians.in)